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Santa Cruz, CA 95064-1077

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Activating and Protecting your Pro-card

Summary: This page explains how to your activate pro-card after completing the pro-card training and receiving a pro-card; and gives guidelines for protecting your pro-card.

Activation

Activate all new or replaced cards, by calling US Bank at 1-800-344-5696.

An automated phone response system will ask you to:

1. Enter your 16 digit Account Number
2. Enter your five digit zipcode (see billing address on paper sleeve attached to card)
3. Enter the last four digits of your Social Security number - Be sure to enter the last four digits of your Employee I.D. #, not your SS #.

The Bank system will verify the information and activate the card if the data provided over the phone matches the information provided on the Cardholder Account Form.

Protection

• Lock it in your desk.
• Keep it in your wallet separated from your personal credit cards.
• Store the card number in a secure place for placing orders over the phone or on the Internet

Do not leave credit card receipts lying on your desk as the pro-card number may be on the receipt.

If you lose your card immediately notify US Bank @ 1-800-344-5696 and e-mail procard@ucsc.edu. US Bank is accessible by phone 24 hours per day, 7 days per week.

If you are on an extended leave or furloughed, contact your Supervisor to either cancel the account permanently or deactivate it temporarily, and contact the Procard Administrator at (831) 459-3343.

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Last revised: June 13, 2007 (am)