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Need Help?
Call 459-2311
buy4me@ucsc.edu
UC Santa Cruz
1156 High Street
Santa Cruz, CA 95064-1077
© UC Santa Cruz
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How to Report Lost or Stolen Pro-cards or Fraudulent Charges
If your card is lost, stolen, or if fraudulent charges appear on your statement:
- Immediately notify US Bank @ 1-800-344-5696 to report the missing card anytime or any day of the week.
- Contact Purchasing at 459-3343 and e-mail procard@ucsc.edu.
- Review the next statement to identify all unknown charges and begin the dispute process.
You will be issued a replacement card within 1-2 days following bank notification.
- The replacement pro-card will come to you directly.
- Verify your campus address with the bank at this time.
Last revised: August 13, 2007 (am)